As first time experience with noon, their delivery service, products definitely i highly recommend however the promotions (freebies) that they are advertising is a false one. I ordered perfume which in their website published as (worth AED 99.00 dirhams and above you will unlock and received a body mist for free). From my side i don't mind the freebies as long as i received the right product however, false advertisement can deceive your consumer and can lead to a bad reputation of your company. Lesson learned and advise from the consumers: Kindly take a screenshot or video of their promotion as a proof that you are eligible for receiving any freebies prior purchase (Since you will not see any confirmation on the same once payment is done) Also one more thing: Regarding the customer service agent that i spoke with he addressed me (as a customer) Lady instead calling me by my name. Manners can be at least rectified in the company to address a customer by their own name.