Dear Team,
Please be informe that I received the package but it was the wrong color. I called and askes for replacement or advance refund so that I can place a new order again. However, the agent and supervisor is not helpful.
I would like to file a complain with Meena one of your Supervisor in which he keeps on repeting himself and sounds robotic. He even frequently ask what I want in which it irritates me.
Lastly, I requested to connect to the survey so that I can leave feedback but he disconnect the call.
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Alice, Customer Support
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