terrible experience, after waiting for 5 days for an item to ship locally, the product delivered is not what i ordered. ordered for a premium model(with a high price tag) but delivered normal one with low price. this is not the first time, previously i ordered one electronic piano it came with out the charger having offered both on the order/website. return policy is tedious and it take days to collect, and sort out your issue, if the item delivered is different from what we ordered customer should get his money back not the noon credit for the whole amount which they paid upfront trusting the brand. i would rather stay away next time because what expected to be a joyful shopping exp has turned in to a nightmare both the time. RNAEC 300749537