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Ammar
Very very bad experience with noon I was dealing with noon since 2017 and I never had a bad experience from my first order. Issue 1: I have order a product from noon and this product is expected to be delivered on 6th April. On 5th April I have contacted the customer service and they said:”sorry sir but this product is not available we will try to find the same product with the same price maybe it will take weeks to find the same product ” and I decided to cancel the item, because most products of noon are not original so the product I wanted was trusted. But why do they put the items that are out of stock in the shopping categories. Issue 2: I have canceled the last product and received my money on noon wallet. So I brought 4 products with the price of the cancelled product. My order was placed on 5th April.the delivery day of the product was expected on 11th april. I called costumer service and asked about the order they said:”we may find difficulties to deliver 2 products because the products may be not available and if the product is not delivered on 11th April the management team will call you and find for you the best solution.this is the last time I order from noon . Very disappointed from noon team and management and delivery time.
4 years ago
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Noon has a 1.4 average rating from 1,896 reviews

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