This is further to my previous review and how they cheat customers Order ID NAEC30096524877 Placed on Mar 26, 2020 was not delivered and i had no clue on what is happening. I wrote a review here about my bad experience. On 10th April i got call from their customer care and asked to cancel all previous orders and the guy called himself raised new order and gave AED 25 discount to match the increase in price so that price matches to previous order. He asked me to choose only express items and claimed it will be delivered on time since its available in their ware house. I was so happy with this gesture and expected the new delivery to be on time. Now today i was supposed to get deliveries...nothing happened and no update, no response from them. Have they stopped deliveries? they just need orders and payment. And i under stood refund also take time to get credited back to your account....its hopeless now