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Laila
I advised to stop shopping from noon.com, it’s a terrible website and I had a very bad experience with them and as I am a customer service manager I can understand very well how their service is bad and poor. “ I ordered from noon.com on 24 May 2020 at 7:41pm. And I got a first part of my orders on 26 May 2020, where I found a wrong item (it was a mistake of a seller), I followed the policy of website I submitted a return request for those items. On 27 May 2020 I got a call from Noon.com they arranged a pick up day for the returns items and they confirmed that someone will collected them on 28 May 2020. I canceled my plans for that day and I stayed home waiting them they didn’t come, they just send a sms evening saying that we arranged another day for collecting the return items !! On 30 May 2020, the relievers person came and collected the items and as per the policy after 48 hours the money should credited in my noon credit, till now I didn’t receive from them anything today is 3 May 2020. And when I contacted their Whatapps customer service they requested me to wait 48 hours more !! “ please if I am wrong just tell me if there is any customer who guess and need his items within two days to receive it almost a month !! And how they are so cold with their customers and they have a very bad behavior with customers, website is well presented but most important in business is sell after service which make sure customers are satisfied with the products and services of the organization. AMAZON STILL THE BEST IN MIDDLE EAST NO ONE ELSE and the WORST SHOPPING PLATFORM IS NOON.COM
4 years ago
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Noon has a 1.4 average rating from 1,896 reviews

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