I bought a Tory bag online in this store and an empty box arrived at my house. From the cameras I could see that the delivery was made by an ordinary car, nothing from FedEx or UPS, the box in which they put the product was not sealed or nothing is saying something unprofessional, I have called customer service 5 times and they tell me that they are not going to make any refund, it is a lack of respect that they have stolen $450 dollars from me and they do not assume their responsibility, I do not recommend that you buy online here because They use official companies for delivery