Went into Nordstrom Fashion Square on Monday 11/31...to do a return without a mask. And was ORDERED to put a mask on by 4 people at return counter. (Super rude....little short guy with glasses....manager) Very inappropriately YELLING at me over counter. There is NO LAW that states you can enforce this... Better yet....Nordstrom chose to belittle and did respect their customer over their employees and total ignorance regarding this "virus" Infringing on someone's 1st amendment is unlawful.... No matter what you THINK about masks. Stop being brainwashed and pathetic Nordstrom. Your customer service excellence is GONE...the minute I had 4 employees telling me how to breathe. Based on most of the reviews U see posted here... You are on a downhill slope to nothing. It's sad...but somehow You made hand sanitizer and masks More important than the Nordstrom experience Which is what MADE you.