Nordstrom USED TO be known for its amazing customer service. Not anymore. I purchased a necklace and it was stolen before I could receive the package. I contacted Nordstrom customer service 5 times and was told there isn't anything that they can do. That is completely unfair to me as a customer. The online and telephone customer service was abysmal! I now have paid 350 dollars for something that I never received. I will never shop at Nordstrom again. And I will tell everyone I know to do the same.
2 years ago
Nordstrom has a
1.6
average rating
from
197
reviews
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