I am in shock at the experience I just had with Nordstrom. I ordered online and received my package, but it only had 1 of the 2 items stated were included. The package was delivered to a secure package locker, with a code that only I had access to and it was not tampered with. I immediately reached out to inform Nordstrom of the issue and only a few hours later was sent the following message: "I have reviewed the situation regarding the investigation that was done on your missing package. We have confirmed delivery by fedex, and they have the GPS coordinates on the delivery scan. We have also gathered information from our internal investigation. Due to the totality of our findings, we have concluded a theft occurred as you do not have your item. Nordstrom is not able to compensate for criminal activity. ​ We strongly recommend filing a police report. Once the investigation officer contacts us with a subpoena, we will be able to release the details of our investigation, and fedex will be able to release the GPS coordinates and any other details they have gathered in regard to the delivery to your designated shipping address." How this is okay, is beyond me. Yes, I did receive the package.It did not have all of the items in it. Not sure I can ever feel confident shopping with Nordstrom again, after being a loyal customer my entire life. So upset and honestly sick to my stomach about how this was handled.