This time I mean it when I say I won’t shop at Nordstrom.com again. This time they REFUSED TO POST MY REVIEW OF A PAIR OF EARRINGS the size of which is not given on-line, but which appear generously sized on-line. After I received them I was shocked and disappointed to see that they are extremely small. In the review I asked why Nordstrom, a seasoned upscale retailer, doesn’t know yet that customers deserve to know the size of earrings before they buy them. I then added: DUH. I immediately got an e-mail from Nordstrom.com saying my review had been MODERATED. Oh my, poor little Nordstrom, I hurt their feelings. The e-mail suggested I re-write my review. So now not only was I having to spend time orchestrating a return, but I was also expected to re-write my review. And what would I have in return – nothing! Last time I returned shoes using the pre-paid label Nordstrom.com provided. I did not hear anything so I contacted them. They said they never got them. Then I got a long letter telling me they received the shoes but were returning them to me because they did not come from Nordstrom.com. Doesn’t this kind of customer service remind you of something you might see on Saturday Night Live?