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Anonymous
I ordered an expensive pair of sneakers for my niece. I was out of town for Thanksgiving and they show snip a picture of it being delivered. However, two days later I get home with no package. Contacted Nordstrom and they will not issue a refund. I have the person on my ring camera that it was taken. This is totally out of control with them. I will never shop or order anything from them again. They have the worst policy and procedures for handling lost items. I did not have it shipped to a store because I am disabled.
2 years ago
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Nordstrom has a 1.6 average rating from 197 reviews

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