I got scammed and bought gift cards (I know now wrong), but I called early enough to have the purchases the scammer bought to stop the delivery, refund was put back on locked refund cards, I was told. I was told not to worry that the money was locked on these cards and after they investigated the scam they'd get back to me. I waited a month and nothing. Now they won't give me the refunded money. What was the purpose of stopping the scammers but to get the money back to the person who was scammed? I guess that's not Nordstrom's purpose - their purpose of stopping the scam was to keep the money. I feel like I've been scammed twice. I would never ever shop at this store because they do not care about the customer or the customer's money. They don't even care about victims of a scam.