I had a terrible experience with Nordstrom. On May 8th I bought Christian Louboutin shoes from the website which advertised free “3 Day” shipping, well they didn’t ship my shoes until May 10, 2024 I didn’t receive my shoes until May 15, 2024, while during the long wait I kept ogling at my shoes via the internet because I couldn’t see them in person shipping is as misleading. While on the internet I found another department store that had the shoes for $200 less, so I bought them. The plan was to return the shoes from Nordstrom.com to the Nordstrom store. On May 18th I went in store to Nordstrom to return the she’s where they told me they cannot accept them because they’re worn. They accused me of wearing the shoes I have pictures that I took of the shoes while sitting in Nordstrom I’d love to show images of the refused shoes. The shoes that I ordered for The other department store was placed on May 16th and they arrived today May 19! True 3 day shipping the other store was better than Nordstrom in shipping time and price. The complete refusal to accept their own product in the condition that they gave it to me in is absolutely astonishing, this is Nordstrom at Aventura mall in Florida. He said the shoes are in terrible condition and refused to accept them although it’s the condition they provided them to me in, they refused their own product!