think most consumers should read this review its very important before shopping in Nordstrom I live overseas I was visiting Chicago and bought several dresses from the brand dress to population in Nordstrom the value of the dresses is over $4000 when I bought the dresses I was not informed that deciding, and this brand runs extremely small and is not accurate that is information that Nordstrom is a oblige to provide for their customers which they do not. I bought the sizes small which I usually wear I traveled back home as I do not reside in Chicago when I put the dresses on I saw that they fit more like an extra extra small or an extra small. I couldnt even put them on my visit to Chicago a few months later, I brought the dresses back to exchange I looked for the receipt and could not find it and realize that originally the sales person made a mistake when they entered my email address, and therefore I never received the receipt for the items I brought them back to exchange without a receipt just to go up a size to a size medium I brought them back to the skokie Ill Orchard shore. And was told to leave them at customer service and contact the store manager that will approve the exchange. I waited quite a while nobody ever got back to me. I left the dresses behind because thats what the manager in charge of that time told me to do I did not leave them on my own volition. She told me to leave them. She also wanted to check them. All the dresses were brand new had all the tags on them, I did as I was instructed by that manager and eventually had to go back home again I overseas later the manager and a lady from corporate office and the CEO received my email in regards to this exchange. Ill get back to me saying that they will not be exchanging the dresses I need to come pick them up or they will be giving them to donation , I could not come pick them up because I already flew back home. I dont reside in the United States. They refuse to ship the dresses to me and said the dresses are going to donation I lost over $4000 in monetary value for these dresses, including the dresses, I filed a police report And I will be litigating the case in court against them. Anybody who would like to join is welcome and encourage you all to file. Police reports anything that was done to you by Nordstrom and take them to court they should be held liable. This is customer service. This is inappropriate behavior and you were wrong as well Which Im sure reading reviews online a lot of customers were wrong by them you should hold him liable do not let them get away with it. This is extremely wrong they stole over $4000 from me and gave it to donation. The fault was theirs. they never emailed me the receipt and they never told me that the brand runs super small , both were their responsibility . Loss: $40000 they stole from me by donating them, and refusing to ship them back to me as I could not pick them up, because I do not reside in the United States Preferred solution: Full refund