I shopped Nordstrom before until they contacted me and told me they credit me more than I paid for returned items due to system problems and they are trying to fix the system and it is not my fault, but they want me to pay it back, so I been dealing with Mr Brain Kradish how works in the Civil Department, the man when I called him on March, 26 first time he started making threats and racially motivated comments, I really could not believe my ears I am dealing with someone how rep Nordstrom on this level, even it is not my fault, I explain to him he cannot make threats and racial comments to anyone. I was calling you to reach a solution and make an offer. I don't know if it was him or Nordstrom BUSINESS STANDARDS.