Awful customer service!! They put in only half my address and then sent me an email that my package was delivered. But this delivery email did not say what address it was delivered to nor did it say who signed for it. It was also non-trackable for this info. After checking with neighboring apt. bldgs. I called Nordstroms and they finally agreed to overnight what would be 2 packages to me free of charge. Well, they only did one and when I called back, no real apologies, just that the other merchandise was coming from 2 different locations and were stlll in process. I voiced my dissatisfaction and even said that a merchandise credit was in order but they said no. WHICH MAKES ME THINK THAT THIS IS NOT AN UNUSUAL SITUATION FOR THEM!!