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Anonymous
I am sick of Nordstrom screwing up delivery times. I ordered two lipsticks online on Saturday for overnight delivery. I first got an e-mail notification that I'm to receive it on Tuesday. That's fine. In looking online today (Sunday), I'm seeing that it is to be delivered next Friday, January 17. The order is for a gift that I need to give to the recipient on Thursday. It is not acceptable. This has happened to me a few times before. I don't know what happens where Nordstrom ignores delivery time. Plus, I paid $20.00 additional for shipment. I immediately called customer service. Got a stupid foreigner who I could hardly understand. She is to re-send the order. I then have to send back the later delivery which is a big inconvenience to me because I am housebound. I am sick to death of their incompetence.
4 years ago
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Nordstrom has a 1.6 average rating from 197 reviews

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