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Nordstrom is not what it used to be, stay FAR away. The final straw was that a package was delivered to me with 3 out of 4 items accounted for, the other one was 100% not in the package. I contacted them, and they said they would open an "investigation". Of course, they did their "research" and are unable to provide a refund OR replacement. Look up other reviews - people say the same exact thing about them shutting any "investigations" down right away without a refund/replacement. They are essentially profiting by taking your money and not sending items. Additionally, be very careful using their return label. Something can say delivered back to them, and they will still not provide a refund if they don't have record of it being processed and of course, this is after their "research".
4 years ago
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Nordstrom has a 1.6 average rating from 197 reviews

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