Not satisfied at all!! First of all, the Health & Safety Officers turned up on the day, the job was cancelled as the ladders were unsuitable. The next day we were told we had to be there at 9am. They did not turn up until 12.30pm, that was after endless phone calls from myself. The job finally completed . A week later the NEW boiler was on fire..... yes there were flames coming out of it. I could not convince the bloke on the phone at your office that it was actually on fire, instead of treating it as an emergency, all he said was, that if there was not a problem with the boiler then we would be charged for the call out!! Charming. So two other blokes came out and said there was a little wire trapped which caused the fire, i said that was careless and could have resulted in an explosion....they did not seam to be that bothered....which i have to say seems to reflect how your company is. So, there was no apology for more or less calling me a liar...(are you sure it is on fire)!!, no body has called up to apologise, no one has said anything about compensation, which i believe should be offered after the way we were treated. All in all very un satisfied, and i would never recommend your company to anyone ever.