All started off well surveyor came day after application was made and was a very nice chap indeed and explained all I needed to know and how much it would cost me I decided to go ahead with the work and signed the contract know this is where the fun began before we made the payment which was November we was told we would have a a new boiler fitted by the first week in December and was advised to pay the fee so the ball can get rolling. As advised I payed I waited till mid December and phoned them again to see what was happening I was told we will phone you in 2 weeks to book installation 2weeks came and gone no call so I rang them back to be answered by a horrible specimen of a human who was rude and cut me off in mid conversation he had no time or patience I couldn't believe it they was quicker enough to take my money anyway the 2 week phone call never happened it was allways me calling them. Then out the blue Sunday late evening 5th Feb I had a phone call can we fit your boiler Monday morning I nearly passed out lol. now due to the previous bull poo I have already been given I was sceptical but due to his word robby the engineer came and what a nice bloke he was and a bloody hard worker he grafted all day on his own untill the job was done couldn't fault the guy the pipework is like artwork a very good job indeed and very tidy no mess and all rubbish was taken away. I want to say thanks again rob if your reading this you have done a bloody good job. Would I recommend the company yes if you don't mind waiting 3 months not 2weeks at the end of the day I paid £350 for a brand new vailent boiler it's a no brainier and on that note I thank you for that northern gas heating.