Had a call telling me boiler service was due, please call back . this was the 17th july. to date I have made 12 phone calls. left 7 messages. first call i made with contact we got cut off. no one called back.numerous calls later i made contact and service was arranged for the morning of 23rd july. no one turned up. again many calls later, contact made and service arranged for morning of 4th august, again no one turned up.Have tried again thi morning of 7th august and again message left as no one answered the phone.Very poor service as these boiler services have been paid for at time of boiler installation.I therefore would not recommend this company to anyone. As for the boiler being instslled that was another horrific story.