Ordered forthglade dog food through this site by mistake (thought I’d clicked on the forthglade site!) dog food arrived and when I opened the two boxes some of them had been obviously treated roughly and some had split open so I messaged on Saturday they aren’t open on the weekend so waited til Monday to get a reply by which time I have had to order from elsewhere as didn’t want to use it in case they wanted it sent back, got a reply on Monday offering a refund which I accepted but haven’t received it yet despite three emails the last one being ignored completely! Will definitely make sure I order from a reputable site in future!