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Helen Oakes
I ordered a dog coat a month ago and have still not received it. I have emailed numerous times and had just one reply saying that if the coat hasn't arrived they'll send another. I have asked and asked where my coat is but they don't seem to have any idea! Customer service is non existent. It's not just that it's taken so long, if they kept me informed I wouldn't mind so much, I have no idea whether it's been sent or is on it's way or do I need a refund. I think I've been patient but it looking like they've just taken my money and are now not interested!
1 year ago
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Not In The Dog House has a 1.5 average rating from 4,548 reviews

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