You are correct, I recently placed an order with you for two dog baskets. This was on 24/02/23. I sent a chase email to you and then received an email after 10 days on 08/03/23 to say my order had gone to the warehouse and is on the way; a tracking number will be sent direct from the couriers as soon as they have collected my order. NOTHING still, after 7 days.
This is absolutely appalling service on all counts. If nothing arrives by this weekend (3 weeks after placing my order) I will be emailing to cancel my order and for a full refund.
Regards
Jane Jones
1 year ago
Not In The Dog House has a
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