Placed an order mid February received an email saying slight delay which I had no problem with then received an email saying order ready in warehouse and waiting for courier to pick up after a week I asked for an update was told that they would chase up the warehouse waited another week and asked for order to be cancelled I was told refund would take 5 to 10 days I waited 13 days then emailed asking for an update got exactly same reply saying I would be refunded in 5 to 10 days as of yet no goods or refund !! How is this company still being allowed to trade ?