I ordered some items on the 4th May and had an e-mail to say they were on the way - still not received them. I contacted them by e-mail and customer service said they were on the way and I would receive tracking, never came. She said in the second e-mail that she would check with the warehouse and ask them to be dispatched and would send tracking. I have tried to tell her I will be on holiday and will have to bother a neighbour to look out for them and I need to know a rough delivery date - not replied to that question. I have tried phoning and have been told someone will get back to me - nothing at all. I have given her my mobile number in the hope she will tell me if they have been dispatched and a rough delivery date. I am far from happy about the situation.