I've got to echo the sentiments of the majority of other customers of Not in the Dog House, they are appalling and should be avoided at all costs. I purchased some cans of dog food and they never arrived. Every time I chased I was told they were on their way and I would receive tracking shortly, but this was a lie. Ultimately I pursued this through my bank who had to reimburse my money and start an investigation into the purchase with Not in the Dog House. The bank found in my favour and I was fully reimbursed. The bottom line is DO NOT USE THIS COMPANY. I have posted this review on other review sites in the hope that it make buyers think before buying from this complete con-artist