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Ronda
I posted my review on this company on December 11th, telling of the enormous hassle in all aspects of ordering and cancelling that order, and I still have not received a refund of my money that was transferred on the 7th of November. I have sent the proof of the transaction from my bank after having had to pay for an investigation of why this company kept claiming they hadn't received the money, and at least three times, I sent proof of payment from me having been received by this company. Their accounting department miraculously discovered that they had indeed received money from somebody, of the account specified, and they apparently discovered this directly after I posted negative reviews on the internet to draw attention to what is either gross inefficiency or alarming dishonesty. And still, I have not received my reimbursement after cancelling my order. I paid on November 7th, and asked for a refund and cancellation on the 26th, they confirmed it would be given, on the 27th, and now, on December 20th, I have still not received the remittance. After continually ignoring the proof from my bank of an investigation number and a successful transaction with their bank, and then even after their accounting department allegedly suddenly discovered the money after negative reviews highlighting their inefficiency, I am still waiting. They have received my money and are not returning it.
5 years ago
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notebooksbilliger.de has a 2.0 average rating from 4 reviews

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