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Eileen Irving
The food itself has improved since Christmas and is mostly very nice! I could do with a bit less cauliflower in the selections, though! Gets a bit monotonous! And a real rather than cauliflower, risotto would be great! I have had issues with the technology and the delivery. Initially I was unable to access my account but that has been resolved. I do not like the new website because the colours and fonts are very bland and it is hard to tell when one has made a selection. With the delivery, my order gets delivered on a Monday. Because I live on an island it gets delivered to a transport company who then deliver to me. If it is a public holiday Monday the company is closed. I haven’t received adequate warning of a public holiday Monday coming up. I’m on an Aged Care Home Care package and have been quite ill . As such, I am not always aware of when public holidays are occurring! A generic email from the system to everyone could easily advise people who may have similar issues. So, I have still had my food delivered when no one has been there at the transport company to accept it and put it in the chiller. Similarly, this week, my food was delivered after business hours! Fortunately, I was able to contact mainland friends who retrieved the box of food, put the meals in their fridge and took them back to the transport company the next morning. The transport company opens at 7.30 and if delivery was prior to 8.30 the food could be on delivered to me the same day. Whatever happens, though, it just doesn’t work delivering to a closed company! A week ago I had a slow cooked beef meal. The flavour was very nice. However, there was one very large piece of what appeared to be meat and 4 or 5 very small pieces. The large piece turned out to be mostly gristle! Totally inedible! Hardly any meat in the dish. I sent pictures in to the Nourish’d team. I had thought I might get some sort of credit, but nothing. These things have me looking about for another provider!
2 years ago
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Nourishd has a 3.9 average rating from 395 reviews
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