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Nova does not adhere to its policy agreement
I broke down at 2120 I have a silver policy my operator offered local recovery to a CLOSED garage 7.5 miles away I refused to be dumped with a breakdown down car at night in winter until the garage opened next morning. I asked for recovery to my home which is in my policy this was refused as I was offered to be taken to CLOSED garage .I had to pay £240 to be towed home so what is the point in having breakdown policy when you have to pay your self. This company are rouges Iam taking legal advice they are not getting away this.
9 months ago
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www.nova-direct.com has a 1.4 average rating from 34 reviews

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