Used them for pet insurance, they were cheap. And now I know why, they make it very hard to claim, have no customer service, dont send you a policy doc and then they claim they will only pay out less than the excess. An excess fee they ask you to pay to them before you make the claim. Oh and you have 48hrs to make a claim or they say its invalid, I could list more issues. How they are in business I have no idea, I have complained to the financial ombudsman about their unfair practises.
7 months ago
www.nova-direct.com has a
1.4
average rating
from
34
reviews
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