Novation have products that are discontinued and they don't have spare parts, we got to trow away brand new equipment because a mother board novation don't bother to keep doing it to give it's costumers an alternative than put on the rubbish the whole midi controller.
The novation costumer care try to make it up to it giving me 50% discount but at the end to chip to Brazil and pay the taxes it worth more buy another one from a Brazilian shop, so yeah, novation never again.
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