Absolutely cannot recommend these guys enough! My mum saw the market stall down in Papamoa, proceeded to fall in love with the hats and insist that I have one. I live in London and so this was not a straightforward process! Tans and the team went above and beyond to make this happen! From the voucher that covered shipping costs to the changes made to the website to include shipping to the UK. You guys are above and beyond! The hat itself is pure perfection and I see now why my mum was so insistent that I have one! Gorgeous quality and I am very proud to wear it around London, repping NZ brands!