any good reviews on here are fake! we contacted npower to see if they ran our Gas, they said no even though we were paying them for our electric. then we had three big guys show up during the middle of the day that decided to slap the meter on while i was on the phone with Npower. spoke to 3 different people who all had different things to say. the guys then left not connecting our gas and have left us in the house without gas til thursday. There are children in the house which they couldn't care less about! then after another hour on the phone they charged us £76 to get someone to come out and supply us gas.... will be taking this a lot further! my advice is DO NOT USE Npower!