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Alesha
One of the worst experiences in my life. I was in a constant debt because no one was informing me that I'm using more than my tariff includes. I was being put on tariff for £98 instead of £67 and I was reassured that this tariff will cover everything including my debt. After 3 months I've come to a final bill with £107 in debt. They had no problems with taking the money of me every single month, however it seems that it's some mystical problem to tell your customers that they're going over. Also, customer service is terrible, give these people some training.
7 years ago
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Npower has a 1.1 average rating from 393 reviews

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