Moved into a new property and to try and get an old economy 7 meter changed to a regular meter has been an absolute joke. Been on the phone for an accumulative time of more 5 hours (and still on hold). First they told me I need my own electrician to get rid of the old meter (so illegally snip off the security tag on the old meter) then has taken a ridiculous amount of time to just book the appointment for their own team to change the meter. p.s still on hold due to a problem with their diary system....
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