Payed npower over £700 in May to get my account cleared only to be told were now £800 in debt and still owed £164 from May! We have apparently used £400 worth of gas throughout summer even though we cook with electric and our shower is also electric and only our kids use the bath! They're still demanding the money off us even though we have asked for evidence of our usage and for our meter to be checked! As soon as I can leave npower I will be and I would not recommend them to anyone!! You spend ages waiting to speak to someone who isn't helpful at all!
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