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Anonymous
Talked into a 3 year contract , took several months to get out of the business tariff and onto there domestic tariff, I am in credit by over a £1000.00 and still chasing a refund, poor service, kept on the phone for ages , they never seem to get my name right, overall the worst energy supplier I’ve ever had to deal with. Promised a credit off £50.00 and an apology letter, guess what never got either.
5 years ago
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Npower has a 1.1 average rating from 393 reviews

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