Found out last August 2018 n power had blocked me from switching without reason and had me on a hyper inflated tarrif, in order to save around £2300.00 i had to take a new contract with them on a lower rate. which they are charging me more than they quoted. its now March 2019 and not resolved my case handler craig wardrobe is always away and wont call me back they know its made me feel suicidal and dont care, i went to the Ombudsman he found them guilty on several counts and sent them his request at resolving this issue so far they deny it, and used it as a means of saying they cannot talk to me about anything they are still screwing me and wont tell me whats going on! Why isnt there a body of law that can tackle this kind of criminality. Ombudsman has obviously worked in their favor. im still locked in and waiting for them to call and let me go elsewhere like the Ombudsman requested.