I am currently in the middle of taking Npower to the Ombudsman. I rented a property in 2015 for 4 months which turned out to be an illegal let from the Landlord. I never had any bill in my name and left when the landlord actually admitted the property did not legally exist. The shop downstairs actually had the gas and electric accounts. Fast forward 4 years, I receive a debt collector letter from Wescot demanding £1k for gas - something i actually had none of whatsoever in my property which make the situation even more laughable. Where do I start with the different angles of disgust I wish to portray regarding Npower and Wescot? July 2015 – I agreed a tenancy in good faith on what I believed to be a legal property n Manchester, I was subsequently let out of the tenancy early following a serious number of failures from the landlord. I took the property hastily as I was extremely vulnerable following the swift breakdown of a marriage. The estate agent acted as only an introducer, and they were likewise unaware of the fact the prpoperty did not legally exist.. On the Wescot letter – there is no “supply start date” and no “supply end date” – very questionable. How can they search me, and correspond with me in such a manner - demanding money and yet not even telling me the period it is for? Secondly – Disconnection date 9th May 2019? I left the property November 2015 – and I did not owe a penny to a single company – period. I have never had any correspondence from Npower and left the second I found out about questionable situations – owing not a penny to anybody. I had found out via a local solicitor, Manchester City Council, and land registry information that the landlord had failed to separate the downstairs shop from the upstairs flat in the required manor (which Manchester City Council confirmed to me at the time). The shop and flat were therefore running on the same gas, electricity and water via their downstairs account. I had no control over anything. Once it was brought to my attention that the Gas, electric, water, fire safety and various other legal aspects were falling short of the required conditions needed to let the property (and that I had clearly been taken advantage of), I sought help and advice from Citizens advice and Shelter simultaneously. Hence how/why I left and found proper accommodation. The Landlord admitted failings, and allowed me out of the tenancy only 4 months in, even giving me my deposit back early and without an inspection such was his liability. In that time, I was never at any point made aware of any charges. The best part about this situation – I never at any point used any gas All usage from the shop downstairs.I had no access to any. I have since found out that NPower allowed the landlord to call behind my back - and set up an account in my name (without telling me) - for a property which does not even exist. Even still - coming at me after 4 years breaks back billing rules which they have failed to even acknowledge. This has led me to get a mark on my credit file. They claim to have neutralised this however at the time i was applying for finance and it cost me this. The stress of receiving this when my partner is 3 weeks from giving birth is frankly disgusting. They offered me £100 compensation with is frankly pathetic. They claim to have investigated fully and are sending me a final latter - yet i still have no idea........ 1. The landlord opened an account in my name. I mystery shopped therm and its clear that meter readings are needed, obviously property address, telephone number, email, name etc. So how can they have even set this up? 2. How come they had no supply start date, if they had opening meter readings? What were these readings? their own website to this day does not acknoledge existence of the property 3. If he supplied my contact details, how come nobody telephoned me or wrote to me during my entire time at the property and beyond? I have emailed All the company seniors including Paul Coffey, Chris Thewlis, they just ignore you and fob you off with a stock reply claiming to have fully investigated despite me having absolutely no answers. I will go to the ombudsman to tick boxes (as i fully expect the usual bias towards the big boys) before progressing further. How they get away with the stress caused and the bullying tactics is beyond me. They are a risk to people in society I am on a campaign to let pople understand what thery are dealing with with NPower - very dodgy dealings. The stress and upset they cause with no remorse is incredible. The fact they are literally unnacountable to anoyone makes it easy to get away with consistently.