I use this company for gas and electricity for my business. Fitted a smart meter for my gas, been sending estimated bills. What is the purpose of a smart meter 🤔. I think the smart meter is faulty, due to a high gas bill. They want me to pay for the engineer to come out to check it, due to me queering my bills been very high. I own a small takeaway, they are saying am using around £700 in gas a week, I don't think so 🤪. Due to this, I have stopped the direct debit and they agreed until it is resolved. It's been two months of calls to them, nothing done. I have changed my bank account, as I informed them about it, just for electricity to come off only. Looking at my bank account, they have taken part of the gas bill out off my account. This is classed as fraud, I didn't agree to this. My bank is now investigating this, hope they are taking to court for this. NEVER WILL I RECOMMEND THIS COMPANY TO ANYONE... BAD VIRUS!!!