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D McKellar
Dreadful company. Been having trouble with them for 12 months. Estimating bills wrongly. Bllling me for gas when the meter was shut off in an empty property.Thought I had settled this in January then it starts again in June.Closed the account in June.Guess what another demand for £30 appeared threatening to bill me for debt collectors and warrants for access. I don’t live at the property. There has been a new tenant since April I am no longer a customer of theres and haven’t been for months. Yet they are demanding payment for gas I haven’t used from an address I do not live at. Try to phone and you wait for an eternity. Phoned and requested a call back. Call back came and the call was dumped. They are now owned by Eon who are not much better I have made an official complaint. I expect to be fobbed off as usual Avoid this company.
4 years ago
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Npower has a 1.1 average rating from 393 reviews

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