I moved into my new house 15 months ago and had a welcome letter in my name from n power shortly after saying I'd get my first bill in 3 months. . After no bill been sent out I rang them as I was worried about getting into debt ...They assured me the problem was sorted .. several months down the line and several more attempts contacting and seeking to customer services j was still getting bills in someone else's name that off course I could not open ...every n power letter that came I rang n power straight away to try and sort it but they were saying my name wasn't on the acount ...iv now been given 2 weeks to pay 1500 in my name ....so for the last 15 months iv contacted them more than 8 times and now they finally have mu details j have a huge bill ...to me this doesn't seem fair ...as a single mum who's tried my best to resolve this problem and hours on the phone should I be elegance for this bill????