I did my research to find a supplier of mint fossil sandstone for our landscaping project. Nustone appeared to have good reviews but I obviously did not dig deep enough. I was contacted by the courier and I gave them information about the route to our new build. On the day of delivery we were notified that delivery had failed due to access issues. This was ridiculous, we are a new build, we’ve had so many deliveries including one being a kit house that required a crane. We’d also had multiple pallets of bricks. The courier and Nustone were extremely unhelpful and would not re attempt delivery. After lots of calls we had to collect the pallet ourself from a distribution centre. Out of 33 slabs, 2 were broken and another had a natural hole in it. We reported this and initially they refused to refund the 3 slabs because we had collected them but on threatening to claim through our credit card, they did refund for 3 slabs. We will not use Nustone again. We require many more pallets but will go elsewhere.