Ordered some whey protein recently from Tesco direct who uses NUTRICENTRE. Ordered 25.01.15. payment taken 26.01.15, confirmation email stating delivery by 31.01.15. Item never arrived, called Tesco who spoke to Nutricentre 4 x in total. 1st time, "not sure what's happened, we'll send it out". 2nd time, "we have 2000 units in stock, I'll make sure we send this and you will receive 3/4 days". 3rd time, "Item has been dispatched and is on it's way, you will receive 03/04.02.15". 4th time, "We will speak to the warehouse and get them to send it out to you". Clearly they lied previously saying I'd have it in 3/4 days and then more blatantly saying it was actually on it's way to me. I have cancelled my order now as they could not tell me WHEN they would send it out. (not sure if I'll ever see my money again.I would type more but not enough space. Do not EVER use this company!!