I've had several issues with Nuts.Com. Most recently, I got a popcorn and nut mix that contained exactly 2 and a half nuts. When I notified them, they wanted labels, then numbers and asked me to mail them the labels. I declined. I also notified them of the free gift offer I was ordering from. I was charged $12.99 for what I was supposed to get free. Customer service Sarah offered no solutions and no help. She just kept asking for more from me. When I told them not to contact me any longer, Andrew, (I think), told me that I would miss out. No, I'm pretty sure I won't. You will miss my money.