Awful company, after 8 years of being on a fully serviced business site wave took it upon themselves to believe they supplied water to our property, even though we are on a serviced site and us and all the other businesses pay water in our rent to our landlord, wave where informed of this numerous times by ourselves and our landlord which they chose to ignore, no other business on the site including our landlords offices have received a water bill just us and as the water pipes are all connected to each property how do they supply to just us and no one else. Our landlord has supplied information to wave they pay the site water rates to water plus who are the default suppliers to businesses in the north west as we are in a united utilities area, if the landlord had changed they would have needed to sign a contract which wave can’t provided. Ours and our landlords legal teams are now having to deal with this at OUR expense. Wave have also sent debt recovery to our business to get payment for the made up bills. Water company’s are already in the spotlight for all the wrong reasons and this adds a new low for them threatening small businesses with made up bills, and before a wave employee replies saying they are so sorry send us an email, we already have you take over 3 weeks to reply to them but less than 24hrs to reply to negative feedback on here, the customer number you have made up for us is 88889063093, pathetic company threading small businesses and bills they don’t owe.