Meter installed one year ago, still waiting for Wave to register it. Wave/the wholesaler are even disputing the installation month/date, despite the fact I was present for the installation. Meanwhile I'm still being billed for unmetered usage and still haven't been refunded the substantial overpayments. Complaint unresolved after 8 months... a stressful and protracted ordeal which has wasted si much precious time. I'm afraid on this basis I can't recommend Wave Water to anyone. However, depending on the outcome of my complaint, my review rating may change in due course - I certainly hope so.