As a small business owner, this experience with O2 Business has had a profound impact not just on my professional endeavours, but on my personal life and family as well. Small businesses rely heavily on efficient and dependable services to thrive in a competitive market. However, the incompetence and false promises of O2 Business have directly affected our livelihood. Overall, my experience with O2 Business has been nothing short of a disaster. From the unhelpful customer service representatives to the false promises and lack of accountability, it's clear that this company has a long way to go in terms of providing reliable and trustworthy services. Save yourself the hassle and look elsewhere for your business needs. O2 Business is simply not worth the headache.